ExecuJet delivers excellence in a comprehensive range of business aviation services tailored to our clients and partners. We are dedicated to safety and strive for creating a fulfilling workplace through cultivating genuine, open, and engaging relationships with passionate colleagues.
ExecuJet Middle East is currently seeking an Operations Controller to fill a vacancy within our Fixed Base Operation(FBO). The main objective of the role is to facilitate the arrival and departure of aircraft and their passengers.
 
KEY RESPONSIBILITIES
- Responsible for facilitating the arrival and departure of aircraft and their passengers
- Coordinate aircraft servicing in an efficient and timely manner
- Render personal service to VVIP passengers/guests in the FBO
- Work closely with Customer Service Supervisor to ensure an efficient and professional service is delivered
- Prepare and present crew flight briefs
- Facilitate comfort of passengers/guests and create harmonious atmosphere
- Greet and welcome passengers/guests to FBO
- Answers questions and advise passengers/guests concerning flight schedules; hotels; arrival or departure time etc if required
- Assist with tasks such as loading luggage on/off aircraft and vehicles
- Guide and escort passengers/guests to/from designated aircraft
- Expedite transfer of passengers/guests between aircraft and FBO/limousine service
- Inform passengers/guests upon request, concerning schedules and travel itineraries
- Inform passengers/guests of FBO facilities i.e. rest room; snack bar etc to promote comfort and well- being of passengers
- Process handling files accurately and in a timely manner
- Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which you are involved.
- Responsible for facilitating the arrival and departure of aircraft and their passengers
 
REQUIRMENTS
- Education, Experience, Knowledge Skills and Abilities
- Minimum two years experience within the Aviation Industry is mandatory
- Minimum two years experience of Hospitality Experience within Aviation Industry
- Minimum high school Qualification
- Experience in dealing with VIP guests/Passengers
- Must hold UAE driving licence.
- Fluency on written and spoken English. Additional Languages Advantageous(Arabic, Russian or French)
- Good Computer skills Basic Word and Excel
 
Personal Characteristics
- Professional
- Trustworthy
- Ability to multi-tasks in a faced pace work environment
- Ability to work under time constraints
- Friendly, Calm and polite under difficult situations
- Patient, tolerant and with a positive approach
- Team Player/ Works well without supervision
- Strong Problem Solving Skills
- Excellent Oral Communication Skills