The Cabin Crew Training and Compliance Manager (CCTCM) is responsible to the Head of Cabin Services (HoCS) for all training and compliance activities relating to any ATr aircraft, TSI and both Military and Civilian Cabin Crew. The post holder is responsible for the facilitation of regulatory audits and co-ordination of cabin crew training in conjunction with the HoCS and Head of Crew Training, to ensure compliance with relevant regulations, or authorities. Further responsibilities include managing a team of Cabin Safety Trainers, supporting any training requests and undertaking observational flights as required.

Key Responsibilities

Manage the team assigned to training and compliance; allocating projects and duties, conducting assessments, PDR’s and observational flights as required
Revise and maintain the company Operations Manual Part D2 via submission of NPAs when required. Recording updates for future amendments and managing process, working collaboratively with wider team
Maintain oversight of departmental monitoring in accordance with the company Safety Management System
Evaluating individual and organisational performance to ensure training is meeting business needs and improving performance
Develop and maintain good working practices with the Military management team, ensuring compliance with regulations/best practice and (mandated) paperwork is completed correctly, advising on all aspects of Cabin Crew Training
Ensure required action is taken in response to publication of CAA Safety Information Bulletins / Notices, recommendations and other relevant regulatory publications with regards to Training and Compliance
Calculation of relevant departmental budget requirements and subsequent overview to include an accurate report to the HoCS when requested
Produce, revise and maintain relevant manuals or appendices and training material for leasing activities to ensure compliance with relevant authorities/regulations. Ensure compliance with leasing interface documents
Chair UG1 Cabin Crew meetings to ensure all stakeholders remain committed to delivering best practice training inline with, regulations & company and contractual obligations
Create and develop any internal training programmes required in addition to regulatory training
Liaise with Thales for all cabin crew training, and attend Thales meetings for processes and procedures to ensure common practices

For a full list of responsibilities, please refer to the Job and Training Profile attached

Skills, Knowledge & Expertise

Previous recent experience in cabin safety management
Effective leadership skills combined with the ability to cope with a fast paced, changing environment
Knowledge of UK CAA & EASA IR’s and other applicable regulations
Ability to manage projects and make sound decisions whilst working to tight deadlines
Demonstrate a logical, analytical and systematic approach to problem solving
Ability to foster positive relationships with regulatory authorities and service providers inside and outside of the organisation
Experience in supporting or leading regulatory audits led by the CAA or internal compliance department
Experienced and qualified in Cabin Crew Training delivery including DFT Aircrew Instructors course, Presentation Skills and associated skills related to the cabin safety role
Previous experience in monitoring, reviewing and interpreting all aspects of legislation or regulatory documentation relating to cabin safety and cabin crew training and implementing new procedures

The Reward

On top of your basic salary, you’ll receive;

Annual bonus scheme (eligibility in current year subject to bonus rules)
Private Medical Insurance
Electric Vehicle Scheme
Hybrid working available (not applicable to rostered and shift based employees)
Health Cash Plan
Life Assurance Cover
Income Protection
Contributory Pension Scheme
Local Gym Discount
Plane Saver (Credit Union)
Family fun days/ battlefield tours/ onsite bar
Additional Annual Leave based on length of service