Job Summary:
For our Crew Training Department in Verona, we are seeking a motivated person, willing to actively contribute to the development of a dynamic and rapidly evolving sector like the aviation industry.
The ideal candidate possess excellent organizational and teamwork skills and is able to manage activities with a proactive and solution-oriented attitude.

Main Responsibilities:

• Support NPCT, NPCT Assistants and training managers for pilots and cabin crew, both operationally and for administrative tasks
• Support all necessary checks of Training Records (Training Reports and Training Folders), verifying the documentations and reporting any possible related issue.
• Coordination with Crew Planning Department and Ops Support Department for managing the training calendar and activities
• Operational collaboration with Safety and Flight Operations departments for all training activities
• Active support in managing and monitoring projects within the Training Department, including all projects with the Lufthansa Group Teams
• Creation, updating and monitoring of briefings and online courses (WBT – SCORM)
• Supervision of course completion (OCC, CTC, Qualification) and issuance of related certificates
• Management of digital training platforms (eFile, SharePoint) and databases
• Collection and analysis of feedbacks related to training sessions

Activities:

• Under the supervision of instructors, taking part in training flights as an observer both in cockpit and cabin
• Attendance to flight simulator sessions to fully understand training dynamics
• Initial training on basic regulations, OM-D and documentation management via eFile
• Mentorship with internal tutors, both for pilots and cabin crew

Requirements:

• Passion for the aviation industry  
• Good knowledge of the Office suite (Word, Excel, PowerPoint)
• Proficiency in English
• Organized, autonomous and flexible person, capable of adapting to dynamic contexts
• In possess of basic analytical skills to interpret training and process-related data and information
• Good cross-functional and teamwork skills, ability to collaborate with internal and external stakeholders
• Proactivity and problem-solving attitude

Additional / Advantageous Skills:

• Basic knowledge of the EASA regulatory framework
• Basic skills in process and project management
• Interest or experience in process digitization (automation, workflows, system integration, data management)
• Use of data analysis tools (e.g., Power BI or similar)

Why Join Us:
Take the opportunity to grow professionally in an international,  dynamic and innovative environment within the aviation industry with concrete chances to contribute to the realization of various projects in collaboration with the Lufthansa Group.
The initial placement can also take place through an internship, with a clear prospect of stable employment.