Air Traffic Control Officer - Tower - Dubai (DXB)
Make a difference every day
We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".  

Your Opportunity

Serco are currently recruiting experienced and highly motivated Aerodrome/ Tower Air Traffic Control Officers (ATCOs) to be a part of a great team based at DXB in Dubai, United Arab Emirates. If successful, you will be responsible for providing Air Traffic Control Services (ATC) to aircraft operating within the OMDB Control Zone and OMDB International Airport. The successful applicants will enjoy the amazing lifestyle opportunity which living in Dubai, United Arab Emirates.

We are looking for a candidate who communicates effectively through conveying a clear and concise information and ideas that engage others, assumes responsibility by effectively managing their time, resources and relationships, and demonstrates collaboration by demonstrating a proactive team working and collaboration with others, role modelling the belief that the whole of the team is greater than the sum of individual efforts.

DANS provides air navigation services at four airports in the UAE, one of which is the world's busiest airport for international passengers, where their mission is to empower and develop all their people in delivering world-leading air navigation services that exceed every standard, assure their customers, and shape global innovation.

Key accountabilities

• Be able to attain and maintain a certificate of competence for Aerodrome control services at OMDB International Airport.
• Be able to attain and maintain a GCAA Class 3 ATC Medical Certificate.
• Maintain an awareness and be able to comply with all requirements relating to their ATC License and Medical Certificate.

What we are looking for in our candidates:

• Delivers against own Objectives in accordance with Serco’s Governing Principles, follows through and meets personal commitments in an organised and methodical manner.
• Demonstrates Personal Drive by actively working towards ambitious personal goals, demonstrates enthusiasm and energy toward all aspects of work. Shows drive to make a difference to others at work.
• Communicates Effectively through conveying a clear and concise information and ideas that engage others.
• Demonstrates Collaboration by demonstrating a proactive team working and collaboration with others, role modelling the belief that the whole of the team is greater than the sum of individual efforts.
• Adapts to change by maintaining effectiveness when experiencing changes in work responsibilities or environment.
• Assumes Responsibility by effectively manages their time, resources and relationships to ensure that work is completed efficiently.

Specific requirements

• A validated Aerodrome Rating with a minimum of 5 years total experience exercising this rating
• A minimum of 3 years spent exercising an Aerodrome Rating at a major international airport
• ICAO English Level 4 or above proficiency
• A valid ATC Medical
• In addition to the above, experience within a multi-cultural environment in the Middle East is preferred

Note: Assessments of prior competency will take place in Dubai throughout 2024.

What’s in it for you? 

• At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes: 
• Competitive monthly pay and allowances that are commensurate with the role and industry standards 
• Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing 
• We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards 
• We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones 
• We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture 
• We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health. 
• As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally.