Join Our Team as an Aircraft Dispatcher

At Aurigny our Ground Operations Team are at the heart of everything we do and we are always on the lookout for dedicated Aircraft Dispatchers to join our operational team!

What You'll Be Doing:

As an Aircraft Dispatcher, you’ll be responsible for the safe, secure, and on-time turnaround of aircraft, making sure they depart smoothly and within their scheduled turnaround times.

You’ll work in a controlled but fast-paced environment, coordinating ground operations to ensure our service level standards are met. Your immaculate attention to detail and strong leadership will ensure safety, on-time performance, and compliance with regulations every day.

Key Responsibilities:

• Safe Aircraft Operations: Overseeing the safe arrival and departure of aircraft, ensuring safety on the ramp area and coordinating staff and third parties.
• On-Time Performance: Delivering high standards of On-Time Performance (OTP), ensuring compliance with the Time Precision Scale (PTS) for all turnarounds.
• Efficient Coordination: Ensuring that services are delivered to the aircraft on time, based on crew or engineer requests, and liaising effectively with the Load Control Department.
• Collaboration: Fostering strong relationships between staff, the airport, and contracted service providers to deliver excellent customer service.
• Problem Solving: Assisting with disruption management, ensure timely communication of aircraft status, and actively participating in ensuring seamless operations.
• Innovative Thinking: Challenging the status quo, bringing fresh ideas to improve operations and promoting innovation among staff.

What We Are Looking For:

• A passion for safety, service, and efficiency
• Strong communication skills and the ability to coordinate with various departments
• A commitment to high performance, both in terms of time and station standards
• A proactive approach to managing disruptions and finding solutions
• A team player who thrives in a collaborative and dynamic environment

Why Join Us?

• Be part of a professional, high-performance team delivering excellence every day
• Excellent training – Aurigny have a dedicated training team focused on delivering high-quality training for the ground operations team
• Unrivalled benefits – we offer exceptional benefits including a generous pension scheme, medical insurance and flights on and beyond our network
• A working day that’s never the same – every day is different in aviation.
• Rewarding work – Aurigny provides a vital service to the communities of Guernsey and Alderney every day