Job Purpose

Acts as Air Arabia’s ambassador; strives to achieve customers’ loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers’ experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle.  Be ready and fit to operate ensuring productivity is in line with set measures and company’s adopted policies and procedures.

 

Key Result Responsibilities

Conduct:

Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends “Briefing” to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.

 

Safety Measures:

 

Customer Service:

 

Crosschecking and Reports:

 

Qualifications (Academic, training, languages)

 

Work Experience