We are seeking a professional and discreet Private Jet Flight Attendant based in Liverpool to deliver world-class service aboard VIP and executive charter flights. The successful candidate will be responsible for ensuring the comfort, and well-being of high-profile clients while upholding the highest standards of luxury hospitality and confidentiality. A flexible and proactive approach is essential to meet the dynamic requirements of private aviation.

At Air Charter Scotland our schedule is diverse, and you will experience a wide range of exciting opportunities. We are an expanding company, and we are looking for someone to grow with us. 

Application closing date: 30th May

About the job

• Deliver exceptional customer service to our charter clients and owners. Everything we do is geared towards the best customer experience possible. 
• Comfortable with independent working, as well as working within a team. 
• Driven and motivated to learn all required service procedures. Understanding that procedures are standardised, and you’ll be expected to follow these.
• A confident communicator, you’ll demonstrate emotional intelligence, flexing your style to engage customers and colleagues whilst representing the ACS brand.
• Confident making decisions which impact the service and the operation.
• Have an understanding of the commercial implications of decisions, regarding catering, stock levels and balancing that with giving a polished service.
• Work with cabin crew manager and base managers on maintaining a good stock level and control.
• Maintain a network that supports resourcing catering or ground teams such as FBO’s and cleaning teams.
• Involvement with creation of packing plans, catering changes and procedural roll out. 
• Flexibility and resourcefulness are key features we need from you.
• Ability to quickly form relationships, establishing rapport with a diverse range of colleagues, both in the air and on the ground.
• Committed, hardworking and reliable, you’ll understand how your contribution enables delivery of team results.
• Experience in thinking on your feet and taking control of situations in order to adapt to changing situations.
• Being a role model in uniform standards, customer interaction and innovation.
• Flexible to work a varied shift pattern for an airline that operates 365 days a year, 24 hours a day.
• Passionate about being the best you can be, looking for opportunities to grow and develop, you’ll never stop learning. 

About you

• Passion for delivering outstanding customer service.
• Regularly going above & beyond customer expectations.
• Resolving issues concerning catering or logistics.
• Excellent situational awareness & strong communication skills.
• Resilient to work in a role where every day is as different as the destinations you’ll fly to, and the customers you’ll meet.
• Ability to work and remain calm under pressure, taking responsibility for the whole customer journey.
• Work on your own initiative but, able to engage and work with various teams.
• Motivated to keep learning and looking for development opportunities.
• Appreciates the importance of following procedures.

Requirements

• Education: fluent in English, both spoken and written.
• Minimum 2–5 years of experience as a flight attendant; prior experience in private or corporate aviation essential.
• Travel time to base: ideally, live within approximately 90 minutes of Liverpool.
• Passport: hold a 10-year UK/EU passport, minimum validity 6 months, which permits worldwide travel freely to all the destinations worldwide.
• Uniform guidelines: you’ll be required to follow ACS uniform guidelines.
• Fit to operate: you’ll be required to operate in line with all regulations and remain fit in line with the regulations, company operational manuals and company instructions.
• Able to obtain a full and valid airside ID subject to Disclosure Scotland checks.
• Testing for psychoactive substances (drugs & alcohol): to prevent misuse of psychoactive substances, testing for psychoactive substances will be conducted, upon employment and may be required by the airline during your employment.
• You must have the right to live in and work in the UK without restrictions to be eligible to apply. Sponsorship cannot be offered for this