Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

Position Summary

The Cabin Attendant attends to comfort and convenience of passengers on board each flight and is responsible for the catering as well as various administrative and training functions while not flying.  This opportunity involves working with a multiple aircraft department and a high functioning team that manages change, trip requests and client requirements with ease.  You must be team oriented and have a history of excellent performance in a large cabin environment.  

Minimum Requirements

• High school diploma required
• 4 years of work experience in a similar role; 2 years of culinary and / or high-end food service experience
• Must be 21 years of age
• Flight Safety International or equivalent Corporate Cabin attendant recurrent training
• MedAire Management of Inflight Illness and Injury certification or CPR, AED equivalent

Main Responsibilities

• Receives guidance from the PIC for day-to-day operations.
• Report all cabin discrepancies and cabin maintenance issues to pilot in command for documentation
• Coordinate with pilots, maintenance, and cleaning crews to ensure aircraft is impeccably clean and properly serviced
• Conduct preflight check of all cabin equipment prior to each flight

On part 91 flights only:

• Ensure passengers comply with federal regulations during flight activity
• Brief passengers on the safety features of the aircraft
• Assist and command the cabin in the event of an aircraft emergency, medical emergency, or aircraft evacuation
• Operate all emergency equipment including fire extinguishers, life rafts, oxygen equipment, and automatic external defibrillator
• Brief and assist passengers with cabin management systems such as entertainment, high speed data systems and phone capabilities
• Assist passengers with carry-on luggage
• Assist passengers with seating for adults and children including passengers with disabilities and children who require restraint systems
• Maintain complete and detailed working knowledge of all service equipment and procedures of the aircraft on which he/she is assigned
• Maintain neatness and orderliness of cabin at all times
• Maintain bedding and locker area on assigned aircraft
• Coordinate and shop for interior items per the Owner’s request
• Plan and print menus and weather cards
• Plan, order, shop, prepare, and serve all meals and beverages
• Develop and maintain standard stock and source vendors for aircraft cabin, lavatory, and galley.
• Ensure aircraft is prepared to specifications prior to each flight
• Provide client profiles updates, post-trip reports, catering reports and maintain other required paperwork
• Create and maintain aircraft specific manual on assigned aircraft
• Manage expense accounts
• Attend and maintain currency in all aspects of required training, annual recurrent safety, medical and company Indoc training
• Other duties may be required, as needed
• May supervise the work or train contract or part time cabin crewmember
• Represent Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network.

Desired Characteristics

• College degree preferred
• Strong organizational and communication skills
• Strong understanding of aviation industry
• Interest and ability in supervising or training others (i.e., contract flight attendants)
• Strong project management experience
• Has a pleasant, friendly, and helpful manner to deliver the best experience to customers and colleagues
• Quality driven with a passion for excellence to represent Jet Aviation as a Brand Ambassador
• Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment, Transparency)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to use their hands and fingers to handle, feel, or reach.  The employee frequently is required to stand, walk, or sit.  The employee is occasionally required to climb or balance, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds above their heads.  Specific vision required for this job include, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate with occasional high volume when aircrafts arrive/depart. The employee is frequently exposed to vibration. Occasional fuel fumes may permeate the workplace. Employee must be willing and able to work in all types of weather conditions. The noise level in the work environment is usually loud. The Hangar environment may be extreme hot and cold during certain seasons of the year.