Job Purpose

Acts as the airline’s ambassador; strives to achieve customers’ loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers’ experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle.  Be ready and fit to operate ensuring productivity is in line with set measures and company’s adopted policies and procedures. 

 

Key Result Responsibilities

Conduct:

Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends “Briefing” to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.

 

Safety Measures:

 

Customer Service:

 

Crosschecking and Reports:

 

Experience, Qualifications and Requiremnt

 

Document Required: 

 

Guideline for Assessment Day

  

Females 

Males 

Hair 

Hair to be worn up/pulled back in a classic bun or French twist 

Neatly presented 

Makeup/Face 

Full make up to be worn 

Face - Clean shaven 

Dress code 

Suit/Smart business attire, jacket & plain blouse. (Wear black/grey/dark blue) 

Suit/Smart business attire 

Shoes 

Formal Classic heels 

Formal work shoes