The Role

As a Dispatcher, you will coordinate all operational functions required to achieve the safe and timely turnaround of aircraft. Working in a fast-paced airport environment, you will oversee ramp operations, liaise with multiple teams and service providers, and help ensure outstanding on-time performance.

You will become part of a close-knit operational team where communication, teamwork and attention to detail are essential.

Key Responsibilities

• Coordinate the safe, secure and efficient arrival and departure of aircraft from stand to pushback.
• Oversee ramp safety for all staff, contractors and third-party service providers.
• Deliver high standards of On Time Performance (OTP) in line with company turnaround targets and Precision Time Scale (PTS) requirements.
• Ensure compliance with all relevant DFT and CAA directives and procedures.
• Coordinate all aircraft servicing requirements requested by crew or engineers.
• Conduct and confirm FOD checks and activate aircraft guidance systems where applicable.
• Communicate operational information accurately and promptly to the Load Control Department.
• Support strong working relationships with airport partners and contracted service providers.
• Assist with disruption management and provide operational updates on aircraft status.
• Support check-in operations and ensure customers are processed in accordance with PTS standards.
• Assist with local operations and load control oversight, including load sheet preparation.
• Maintain up-to-date knowledge of SOPs, operational notices and company memos.
• Maintain a professional and presentable appearance at all times.

About You

We are looking for someone who thrives under pressure, enjoys problem-solving and works well as part of a team.

You will ideally have:

• Excellent organisational skills and strong attention to detail.
• The ability to work proactively and independently to strict deadlines.
• Strong communication and interpersonal skills.
• Confidence working in a fast-paced operational environment.
• The ability to adapt quickly to changing situations and operational demands.
• A professional, motivated and flexible approach to work.
• Strong teamwork and relationship-building skills.
• The ability to influence, negotiate and communicate effectively at all levels.
• A calm and efficient approach to operational challenges.
• Flexibility to work varied hours when required.